Tricon Track ("we", "us", "our") collects information you provide directly, such as your name, phone number, email address and company details when you request a quote, sign up for the platform, or contact support. We also collect information generated by our GPS devices installed in your vehicles, including location, speed, ignition status and sensor readings.
We use collected information to:
Location and vehicle telemetry data belongs to the account holder (typically the vehicle or fleet owner). This data is used solely to deliver the tracking service and is not sold to third parties. Account administrators control which users within their organization can view specific vehicles or reports.
We do not sell personal or vehicle data. We may share limited data with:
We apply encryption in transit and at rest, role-based access controls, and regular security audits to protect your data. While no system is completely immune to risk, we continuously monitor our infrastructure and promptly investigate any suspected incidents.
Trip history and event data are retained according to your plan (30, 90 days or unlimited on Enterprise). Account and billing records are retained as required for legal and accounting purposes. You may request deletion of your data upon account closure, subject to regulatory retention requirements.
You may request access to, correction of, or deletion of your personal information by contacting us at the details below. You can also manage notification preferences directly within your account settings.
Our website and dashboard use cookies to keep you signed in, remember preferences, and understand how the platform is used, so we can improve it. You can control cookies through your browser settings.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice, and the "last updated" date above will reflect the latest revision.
For any privacy-related questions or requests, contact us at info@tricontrack.com or write to Office # G-2, Ayub Residence Plot No. 4, Near Queen Mary College, Lahore.